Security: Buy with confidence
Whenever you click on a “Buy” button on Arqui3D.com, you’ll be directed to the payment page on GUMROAD, who handles payments and file downloads for us. Gumroad is a digital distribution company headquartered in San Francisco, California. Gumroad secures your payment using TLS technology, a higher grade of security than SSL, so all transactions are absolutely secure. Gumroad does not store your credit card or PayPal details. More info here.
Right after completing payment, you'll see a download link to get your files. A couple of minutes after the payment has been approved, you will also receive a download link on your email. If you have any questions about your purchase, just reply to that email and we'll answer personally as soon as possible. The charge on your credit card statement will appear as "GUM.CO ARQUI3D". Please remember this so you recognize the charge on your statement.
Refunds
If you’re not satisfied with your purchase, just reply to your purchase receipt email with the word “REFUND” and we'll issue a refund as soon as possible, no questions asked. Your credit card account should receive the funds within 5-7 business days.
Privacy Policy
We do not receive any kind of credit card or Paypal information from Gumroad. The only information we receive from them is your email address, and, in a few cases, your country and state. We'll never sell or transmit this information or any other personal information to any third party.
To comply with Ecuadorian tax regulations, clients located in Ecuador must contact us after purchase so we can issue a formal factura with their information in it.
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